English   |   Italiano   |   Hrvatski  
  Home  |   Accommodation  |   Special Offers  |   Excursions  |   Airport Transport  |   Contact us  

Cancelation Policy


A full refund will be made for cancellations received 21 days before date of arrival.

Cancellations received after 21 days before the date of arrival will receive 70% refund based on the value of the reservation.

Cancellations must be made by email or electronic format. Verbal or cancellations by telephone will not be valid in the event of a dispute.

In the case of a no show or no written notice of cancellation there will be no refund thereafter.

In an event of No show, Total cost of the stay will be billed to your credit card.

Guarantee Method:

We accept guarantee by Credit Card / Bank Transfer / Cash Deposit

Standard Check-In and Check-out time:

Check-In Time: 08:00hrs - 23:00hrs

Check Out Time: 12:00hrs

Guests are requested to settle their bills directly during check in or before. We are not in a position to accept personal checks.

In accordance with the laws of Bosnia and Hercegovina, all guests must produce a valid passport or ID document upon check-in.

Refund & Return Policy


Once we receive your request for refund, the request is subject to the rules outlined in the cancellation policy.
We will notify you of the status of the refund request by email.

If your refund is approved, we will initiate a refund to your debit / credit card (or original method of payment) .

Refunds take between 5 - 10 working days to return to the bank account of origin.

All other refunds and returns to be agreed in conjunction with the hotel management.

Book online
Special Offers

Guaranteed airport transfer price when staying with us

Special discounts on selected dates


Updates from Medjugorje, Stories of Interest, Upcoming Events and Pilgrimage Information

Bi-monthly Prize Draw

Bi-monthly Prize Draw to win one week’s all included package trip to Medjugorje for one person

  Medjugorje parish programLinksFAQTestimonialsSite mapTravel infoCareers

Privacy statementSafetyTerms & ConditionsCancelation, Refund & Return Policy



SSL Certificate

Međugorje Imovina d.o.o Čitluk •  Franje Tuđmana 29 •  88266 Međugorje •  ID: 422755579006 •  PDV: 22755579006 •  Telefon: +38736651518 •  Fax: +38736651580